Contact about your data
Justyna Zych is responsible for handling the data you provide when contacting us through the website. You can email kontakt@justynazych.pl or write to this address: ul. Bursaki 29B, 38-400 Krosno.
The form and your messages
The form asks for your full name, phone number, email address and a short description of your property. This data is used to respond to your enquiry, understand your needs and contact you about the sale. Please do not send your PESEL number, document scans or other people's data here.
Handling your enquiry may constitute steps taken at your request before entering into a contract (Article 6(1)(b) of the GDPR). Other correspondence relating to the enquiry is handled on the basis of a legitimate interest in responding and communicating with you (Article 6(1)(f) of the GDPR).
Your message is forwarded through FormSubmit to the contact mailbox hosted by Google. The data is needed while your enquiry is being handled; further retention depends on the course of our work together, legal obligations and the need to establish or defend legal claims. The form does not record your enquiry in aggregate statistics.
Provider information: FormSubmit and Google.
Aggregate website performance statistics
The website counts page views, phone and email link clicks, and confirmed form submissions. These statistics record only the event type, page path and general source category, such as Google or a direct visit. Form contents, email addresses, phone numbers, IP addresses, search parameters and visitor identifiers are not recorded.
Measurement does not use cookies or browser storage to identify anyone. It respects Do Not Track and Global Privacy Control signals. Events are stored in Cloudflare Analytics Engine for three months. The statistics are used to assess the website's usefulness and do not create advertising profiles.
Hosting, maps and external websites
Cloudflare provides hosting and security. Handling an internet connection involves the infrastructure provider processing technical data. For more information, see the Cloudflare privacy policy.
The embedded Google map loads only after you select the “Show map” button. Clicking a link to the Google profile or another website opens an external service with its own privacy rules. Service providers may also process data outside the European Economic Area; they publish information about their rules and safeguards in their documentation.
Questions and your rights
You may request access to your data, its rectification or erasure, or restriction of processing, and, where applicable, object to processing or request data portability. Your rights depend on the basis and circumstances of the processing. You may also lodge a data protection complaint with the President of the Polish Personal Data Protection Office.
If you would like clarification about how your enquiry is handled, email kontakt@justynazych.pl.
Chatting with the AI adviser
The AI adviser helps you find a property, explore its public details and prepare an enquiry for Justyna. Your messages and attached photos are sent to OpenAI to prepare a response. Information about the provider's processing is available in the OpenAI privacy policy. AI conversations may contain errors, and an assessment of the visible finish in a photograph does not confirm a property’s technical condition or value.
A technical cookie allows you to continue your conversation when you move to another page. The session is valid for 24 hours. Messages and photos are stored privately in Cloudflare's infrastructure for 30 days from the start of the conversation. Justyna can access them in her CRM, even if you do not submit the enquiry form. After this period, they are deleted automatically during an hourly data clean-up. You can use the “Clear conversation” button sooner. An IP address hash that changes daily is used to protect against abuse; it is not used for advertising.
Your enquiry is sent to Justyna after you review the summary, provide a phone number or email address, and select “Send enquiry to Justyna”. The approved message and selected photos are then sent to the private CRM. Further retention depends on how the enquiry is handled, as described in the contact section. Clearing the conversation removes the temporary session data; for data from an enquiry already submitted, please contact Justyna.
Do not include identity documents, PESEL numbers, bank details or other people's data in photos or messages. The adviser's contact form requires one way to contact you: a phone number or an email address.